Seller to Carrier Branch to Logistics Center#

Introduction#

In this case, the seller is responsible for delivering the package to the carrier's branch. The carrier does not go to the seller — instead, the seller drops off the package at the carrier's agency. From there, the carrier takes ownership and transports the package to MELI's logistics center.

This is a drop-off-driven leg: the first movement happens on the seller's side, and the carrier's operational responsibility begins only once the package arrives at its branch.

What the carrier needs to know:

• The carrier does not perform a pickup — the seller brings the package to the carrier's branch.
• Once the package is received at the branch, the carrier is responsible for the transportation to MELI's logistics center.
• There is no pickup problem to report in this case, since the carrier is not traveling to a seller address.

The shipment notifications must be sent to this endpoint:

bashCopy
1POST 'https://api.mercadolibre.com/shipments/{shipmentId}/notifications'
2--header 'Authorization: Bearer {accessToken}'

Notifications#

Code	Description	Comments
0201	Package dispatched from carrier branch	First status code sent by the carrier after the seller drops off the package at the carrier's branch and it is dispatched for transport.
0271	Entry into carrier logistics center	The package has arrived and been checked into a carrier logistics center for processing.
0273	Exit from carrier logistics center	The package has departed from the carrier logistics center heading to the next destination in the route.
0211	In transit	The package is in transit between logistics centers or on route to its destination.
0401	Delivered	The package was successfully delivered to the destination. Releases money to the seller.

Transportation Problems#

Events that may occur while the package is in transit. Not final events; once resolved, the package resumes its normal flow.

Code	Description	Comments
0209	Inaccessible area	The route or location is inaccessible (e.g. flooded road, blocked access), preventing the carrier from transporting the package via the normal route.
0231	Delayed shipment	The shipment has been delayed and will not arrive within the originally estimated timeframe.
0255	Under review due to incident	The type of incident the shipment had is not yet known. The carrier is investigating before sending a more specific event.
0243	Documentation issue	Lack of documentation prevents the package from proceeding on its way.
0245	Held for inspection	The inspection authority holds the package for inspection. Example: smuggling inspection.
0248	Missing tax/fee payment	Some tax/fee needs to be paid for the package to continue its journey.

Incidents#

Issues that permanently prevent delivery. Once received, the shipment lifecycle ends and no further notifications should be sent. Triggers immediate financial actions.

Code	Description	Comments
0607	Held by authority	Held by fiscal authority due to lack of documentation. Returns money to the buyer; case reviewed with seller.
0617	Theft	The package was stolen during transport. Returns money to the buyer and pays insurance to the seller.
0619	Total damage	The package was completely damaged and cannot be delivered. Returns money to the buyer and pays insurance to the seller.
0623	Total loss	The package was totally lost and cannot be located. Returns money to the buyer and pays insurance to the seller.
0631	Confiscated	Confiscated because the sender shipped a dangerous and/or prohibited substance. Returns money to the buyer.